Can I help you?

Here are a few generally asked questions.

If you do not find the answer you need, please contact us here.

Frequently Asked Questions

  • Where can I purchase a Kona guitar?
    Kona guitars are sold through authorized dealers. Click on the dealer tab to locate a Kona dealer closest to you.
  • How does my business become a Kona dealer?
    You can use the Contact Us tab on the website to inquire if your business qualifies to become a Kona dealer.
  • Where do I register my Kona guitar?
    Under the Services tab, click Register your instrument RIGHT HERE to register your Kona guitar in case any eligible warranty issues arise.
  • How often do the strings on my Kona guitar need to be changed?
    The type of strings you put on your guitar depends on the type of guitar. Acoustic guitars require acoustic strings, electric guitars require electric strings. Depending on personal choice, strings are available in many different sizes and materials. These all affect the sound and playability of your Kona guitar.
  • What do I use to clean the body of my guitar?
    The best choice is always guitar polish to prevent damage to the finish.
  • What do I use to clean and oil the fingerboard of my guitar?
    Lemon oil is a good choice and fingerboard oils are also available.
  • How do I become an official Kona artist?
    Contact our Product Specialist/Artist Relations professional through the Contact Us tab.